It is our policy to provide firmware updates to the latest version at no charge. This means that even our oldest products can be updated to factory-new condition. To use the files below, refer to the user's manual of your device. For the files ending in ".hex", you'll need an EPROM programmer. If that sounds intimidating to you, you'll be relieved to know that you can also purchase the latest version in an EPROM from sales for a small charge. If you have any questions, would like to report a bug, or request a new feature, e-mail support.
How to Identify Your Firmware Version
Show controllers with displays show the version during boot up. You can lift the top from controllers that do not have a display and read the label on the firmware. The Binloop.exe program can query the Binloop and its reproducers for their versions. You can use a serial terminal like AMITerm.exe to issue a ?V <carriage return> from the serial port on your PC to any of the audio or video players or the Light Cue. The DVM2 and DVM/HD display the version on their web interfaces (see the manual for details). For products not mentioned here, please see the manual for help.