Our products are designed for the rigors of theme park life: zero maintenance, super high reliability, and easy customization. Our name has been recognized as the most reliable audio, video and controls manufacturer at nearly all of the world's major theme parks.
Whether you own a public transit line and need geographically-triggered audio/video or need sound and lighting effects for a creepy bus tour, you'll find our products handle those tasks better than anything else on the market.
Our customer support staff is ready to help. We take a common sense approach to technical support. When you contact us for help, you can speak directly to the engineer who developed your product. Our Engineers understand that programming is the last (and sometimes last minute) step to opening an attraction; they're available to help you 24/7.
There are three ways to contact support:
Call: 407-296-5800 (if after hours, follow the prompt for support)
You may not know us, but you’ve heard or seen our products. Since 1986, they have formed the backbone of audio and video presentations in the world's major theme parks, museums, retail venues, casinos, cruise ships, corporate lobbies, and tour vehicles. Along with ultra-reliable audio and video playback, we design lighting and control products that guarantee perfect results every time. Simply put, we manufacture products designed to operate 24 hours a day for decades with no preventive maintenance.
Thanks to our customers, we are in a growth mode. Although we may not always have jobs posted, please feel free to send us your resume. Sometimes we "hire backwards." When we find someone too awesome to pass up, we'll make a new position!
We offer Advanced Control Training classes across the US. There is no cost to attend, you'll learn a lot, eat well, and have fun. Why not join us? Follow the link below to find the next one in your area.
We are expanding our online training resources. We're adding a video library along with some self-paced online tutorials. In the meantime, please check out our Advanced Control Training classes, our Knowledge Base, or our White Papers.
Our products can be controlled using an iPhone or iPad. Yeah, we boarded the wagon.All of our firmware and software updates are free to download directly from this website. Wait! We really mean FREE! We don’t even ask for data for telemarketing lists.Our products are supported through their entire working life, not just until we come out with something better.Alcorn McBride products save thousands of dollars on maintenance costs each year.Mike Polder's alter ego is Ekim Redlop. (He also answers to Bill or Polgen Gensen)Alcorn McBride products are not susceptible to computer viruses, worms, or spyware. Gummy worms, on the other hand, can cause problems.Alcorn McBride media players use standard CompactFlash cards.Many of our products are backwards-compatible. Upgrade to our new products and you can add features without having to change your media.Alcorn McBride products (hardware and software) are designed by our talented team of engineers in Orlando, Florida.We are always looking for ways to improve our products. Call us to suggest new features.Many of the engineers at Alcorn McBride are musicians. The sound of a guitar in the halls means there is some serious thinking going on!