Will you test a sample of my video and tell me what's wrong?
To help keep video submissions to a minimum, please analyze your clip with one of these demo programs and compare the results to the specs in the DVM2 manual or online in the DVM2 section: PixelTools ftp://ftp.pixeltools.com/demo]MPEG Repair (mpr_demo.zip) Media Labs http://www.medialab.se/mpgprop_e.html]MPEG Properties
Often times, a simple demultiplex and remultiplex of the stream with a different product can solve your problems. Try one of these demos: PixelTools ftp://ftp.pixeltools.com/demo]MPEG Repair (mpr_demo.zip) Tsunami http://www.pegasys-inc.com/e_main2.html]TMPG
If you are still having torubles after trying these, call to discuss your symptoms with us. If we determine you need to send us the video, you can do so on a CD (for large files) or via FTP (for small files only please).